Support

How do I remove ads?

Removing ads is a one-time in-app purchase.

Open the settings menu and choose Remove ads, then confirm the purchase through the App Store or Google Play. Once it completes, interstitial ads are turned off for your account. There is no subscription — you pay once.

How do I restore my purchase on a new device?

Sign in to your account on the new device, open the Remove ads screen in settings, and tap Restore purchases. Make sure you’re using the same App Store or Google Play account you bought it with. Your “Remove ads” entitlement is tied to your account, so it follows you to any device.

How do I delete my account and data?

Open the settings menu and choose Delete account, then confirm. This permanently deletes your account. Please note what happens to your leagues:

1. Your clubs become AI-managed, so the leagues you play in can keep going.
2. Leagues you own are handed over to another player in that league, or deleted if there’s no one to pass them to.
3. Any purchases (including “Remove ads”) are lost and cannot be transferred or refunded once the account is deleted.

Deletion can’t be undone. If you’d rather we handle it for you, email durezzistudio@proton.me.

How do I change my ad-consent choices?

You can change whether you see personalised ads at any time:

1. In the app — open Ad privacy settings in the settings menu (shown where required, e.g. in the EEA and UK) to review or change your consent.
2. On iOS — Settings → Privacy & Security → Tracking to allow or disallow tracking, and Settings → Privacy & Security → Apple Advertising for Apple’s own controls.
3. On Android — Settings → Google → Ads to reset your advertising ID or opt out of ad personalisation.

Declining personalised ads doesn’t remove ads — you’ll still see non-personalised ones. To remove ads entirely, use the one-time purchase above.